[Identified] If you have a VP3300 or Move/5000 devices, please refrain from making the following changes to the device.
If you tap Device Settings in the POS app and select a VP300 from the device dropdown and tap "Edit EMV Terminal" please do not select "Enable Receipt Printer."
If you tap Device Settings in the POS app and select a Move500 from the device dropdown and tap "Edit EMV Terminal" please do not set the custom tip amounts from this menu.
If you need to make these changes to your device, please reach out to WineDirect Payments.
We are looking at resolving this issue ASAP
[Identified] We have identified an issue with the Move 5000 where if the a update is pushed manually by WineDirect Payments team, the screen will show a "Sorry - This Lane is closed" error message. This does not affect the functionality of the device and a small set of clients are affected.
We are in contact with the vendor regarding this issue and expect a resolution to this bug soon.