WineDirect Fulfillment Services not working with EcommercePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Classic - Site Admin

Locations

North America


April 2, 2025 17:16 PDT
[Investigating] Solutions are being tested by WineDirect Development Teams that may serve as possible workarounds for the Inventory and Product Sync issues that some clients are experiencing. More info to follow soon but no ETA on a permanent fix at this time.

March 26, 2025 14:42 PDT
[Investigating] The following WineDirect Fulfillment Services are currently not working in WineDirect Ecommerce: - Inventory and Product Sync - Automatic Tracking Numbers Pull from Fulfillment to Ecommerce If your business is trying to pull tracking numbers directly from WineDirect Fulfillment, and also have a ShipCompliant integration, contact support@winedirect.com, and our support team will make the changes to fix this problem for you. For the Inventory and Product Sync functionalities, our development team is actively working on some solutions, and we will provide updates as soon as they become available.

Classic - Site Admin

Partial Service Disruption

Classic - POS

Operational

Classic - Websites

Operational

Integrations/External Partners

Operational

Webservices

Operational

Reports

Operational

Notifications

Operational

Fulfillment Portal

Operational

ANWD - SiteAdmin

Operational

ANWD - POS

Operational

ANWD - Hosted Websites

Operational

External Services

AWS EC2

AWS S3

Amazon Product

SendGrid